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Privacy Policy

Last Updated: November 19, 2025

Introduction

Ziyaad Ben Eydatoula ("we," "our," or "us") operates the website ziyaadbeneydatoula.com (the "Site"). We are based in London, United Kingdom, and operate globally. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via the contact form (Touch Base page)
  • Subscribe to our newsletter
  • Book a meeting via Calendly
  • Interact with our content

The personal information we collect may include:

  • Name
  • Email address
  • Company name (optional)
  • Message content
  • Phone number (if provided via Calendly)
  • Meeting preferences and scheduling information

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Pages visited and time spent on pages
  • Referring website
  • Date and time of visit
  • Click data and navigation patterns

This information is collected through:

  • Cookies (see our Cookie Policy)
  • Google Analytics (analytics service)
  • Server logs
  • Calendly (meeting scheduling service)

How We Use Your Information

Primary Purposes

  • Respond to your inquiries – Answer questions submitted via contact form.
  • Provide services – Schedule and conduct consultations, coaching, or advisory services.
  • Send newsletters – Deliver product insights, articles, and updates (if you've subscribed).
  • Improve our Site – Analyze usage patterns to enhance user experience.
  • Communicate with you – Send follow-up emails, meeting confirmations, and service-related updates.

Analytics and Optimization

  • Analyze website traffic – Understand how visitors use our Site.
  • Track conversions – Measure effectiveness of our content and services.
  • Identify technical issues – Monitor and fix bugs or performance problems.
  • Optimize content – Determine which content is most valuable to visitors.

Legal and Security

  • Comply with legal obligations – Respond to legal requests and prevent fraud.
  • Protect our rights – Enforce our terms and protect against misuse.
  • Security – Detect, prevent, and address security incidents.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

Service Providers

We use trusted third-party service providers to help us operate our Site and deliver services:

  • Google Analytics – Website analytics (Google LLC, USA)
    • Purpose: Analyze website traffic and user behavior
    • Data shared: IP address (anonymized), browser info, pages visited, time on site
    • Privacy Policy: https://policies.google.com/privacy
  • Calendly – Meeting scheduling (Calendly LLC, USA)
    • Purpose: Schedule and manage consultations
    • Data shared: Name, email, meeting preferences, time zone
    • Privacy Policy: https://calendly.com/privacy
  • Email Service Provider – Email delivery and newsletter management
    • Purpose: Send newsletters, auto-replies, and service emails
    • Data shared: Email address, name, subscription preferences
    • We use industry-standard email service providers with robust security.
  • Web Hosting Provider – Website hosting and infrastructure
    • Purpose: Host and deliver website content
    • Data shared: All data collected through the Site
    • Hosted on secure, enterprise-grade infrastructure.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or legal process
  • Requests from government authorities
  • Protection of our legal rights
  • Prevention of fraud or security threats
  • Compliance with applicable laws and regulations

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Contact form submissions – Up to 3 years for service delivery and communication history.
  • Newsletter subscriptions – Retained until you unsubscribe.
  • Calendly meeting data – Retained according to Calendly's retention policies.
  • Analytics data – Typically retained for 26 months (Google Analytics default) or as configured.
  • Email communications – Retained as long as necessary for business purposes and legal compliance.

You may request deletion of your personal information at any time by contacting us at zi@ziyaadbeneydatoula.com.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Right to access – Request a copy of the personal information we hold about you.
  • Right to data portability – Receive your personal information in a structured, machine-readable format.

Correction and Deletion

  • Right to correction – Request correction of inaccurate or incomplete personal information.
  • Right to deletion – Request deletion of your personal information ("right to be forgotten").
  • Right to restriction – Request that we limit how we use your personal information.

Consent and Objection

  • Right to withdraw consent – Withdraw consent for processing based on consent (e.g., newsletter).
  • Right to object – Object to processing of your personal information for certain purposes.
  • Right to opt-out – Unsubscribe from marketing communications at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Site. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Your Cookie Choices

  • Consent Banner: When you first visit our Site, you'll see a consent banner allowing you to accept or decline analytics cookies.
  • Browser Settings: You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.
  • Opt-out Options: Google Analytics opt-out

Third-Party Links

Our Site may contain links to third-party websites, including:

  • LinkedIn profile
  • Twitter profile
  • Portfolio sites
  • Referenced articles or resources

We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at zi@ziyaadbeneydatoula.com. We will delete such information from our systems.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including:

  • United States – Where our service providers (Google, Calendly) are located.
  • United Kingdom – Where we are based.
  • European Union – Where some hosting or service providers may operate.
  • Other countries – Where our hosting or email service providers operate.

These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Safeguards for International Transfers

We use the following mechanisms to ensure your data is protected:

  • Standard Contractual Clauses (SCCs).
  • Adequacy decisions.
  • UK-EU data transfer safeguards.
  • Your explicit consent where required.

For EU/EEA Users

If you are located in the European Union or European Economic Area, we rely on:

  • Standard Contractual Clauses approved by the European Commission.
  • Adequacy decisions for countries deemed to provide adequate protection.
  • Your explicit consent where required.

For UK Users

If you are located in the United Kingdom, we ensure UK GDPR compliance for international transfers through:

  • UK-approved Standard Contractual Clauses.
  • UK adequacy decisions.
  • UK International Data Transfer Agreement (IDTA), where applicable.
  • Supplementary measures as recommended by the ICO.

Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access
  • Alteration or disclosure
  • Destruction or loss
  • Accidental or unlawful processing

Security measures include:

  • SSL/TLS encryption for data in transit.
  • Secure, enterprise-grade hosting infrastructure.
  • Access controls on a need-to-know basis.
  • Regular security reviews.
  • Input validation to protect against XSS and SQL injection.
  • Rate limiting to protect against spam and abuse.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Rights Under CCPA

  • Right to know – Request disclosure of personal information we've collected about you.
  • Right to delete – Request deletion of your personal information.
  • Right to opt-out – Opt-out of the sale of your personal information.
  • Right to non-discrimination – We will not discriminate against you for exercising your rights.

What We Collect

Categories of personal information collected:

  • Identifiers (name, email address, IP address).
  • Internet activity (browsing behavior, interactions with Site).
  • Professional information (company name, job-related inquiries).

We do not sell your personal information.

How to Exercise Your Rights

Email us at zi@ziyaadbeneydatoula.com with the subject line "California Privacy Rights Request." We will verify your identity and respond within 45 days.

European Privacy Rights (GDPR)

Legal Basis for Processing

We process your personal information based on:

  • Consent (e.g., newsletter signup).
  • Contract (to perform services you've requested).
  • Legitimate interests (e.g., improving our Site, preventing fraud).
  • Legal obligation (compliance with law).

Your GDPR Rights

  • Right to access your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure ("right to be forgotten").
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing.
  • Right to withdraw consent at any time.
  • Right to lodge a complaint with a supervisory authority.

For GDPR-related inquiries, contact us at zi@ziyaadbeneydatoula.com with the subject "GDPR Inquiry."

UK Privacy Rights (UK GDPR)

Our UK Presence

We are based in London, United Kingdom and are subject to UK data protection laws.

Data Controller Details:

Legal Basis for Processing

We process your personal information based on:

  • Consent – You have given clear consent.
  • Contract – Processing is necessary for services.
  • Legitimate interests – We have a legitimate business interest.
  • Legal obligation – Required by UK law.

Your UK GDPR Rights

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object.
  • Rights related to automated decision-making (we do not use automated decision-making).
  • Right to withdraw consent at any time.

How to Exercise Your UK Rights

Contact us at:

We will respond within one month of receiving your request. In complex cases, we may extend this by two additional months and will inform you.

UK Supervisory Authority

If you're not satisfied with our response, you have the right to lodge a complaint with:

  • Information Commissioner's Office (ICO) – https://ico.org.uk/make-a-complaint/
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

International Data Transfers from the UK

When we transfer your data outside the UK (e.g., to US-based service providers like Google Analytics or Calendly), we ensure appropriate safeguards:

  • Standard Contractual Clauses approved by the UK Government and ICO.
  • Adequacy decisions for countries deemed adequate by the UK.
  • Your explicit consent, where required.

Key transfers include:

  • Google Analytics (USA) – Standard Contractual Clauses.
  • Calendly (USA) – Standard Contractual Clauses.
  • Email service provider – SCCs or UK/EU-based hosting.

For high-risk processing activities, we conduct Data Protection Impact Assessments (DPIAs) as required by UK GDPR.

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours and notify you without undue delay.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, new features or services, or feedback from users.

When we make changes:

  • We will update the "Last Updated" date at the top.
  • For significant changes, we may notify you by email (if you've provided your email address) or via a prominent notice on our Site.

Continued use of the Site after changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For specific privacy rights requests, please include your full name, the email address used on our Site, a description of your request, and, if necessary, proof of identity.

Consent

By using our Site, you consent to our Privacy Policy and agree to its terms.

Ziyaad Ben Eydatoula
Product Management Consultant
Based in London, Operating Globally